Take the Joestu Shinkansen from Tokyo Station. Disembark at Jomo-Kogen Station (about 1 hour 15 minutes). It is approximately 25 minutes by bus from the station to the hotel.
Take the Joetsu Shinkansen from Tokyo Station and disembark at Takasaki Station (approximately 1 hour). Transfer to the JR Joetsu Line at Takasaki Station. Disembark at Minakami Station (approximately 1 hour).
A shuttle car can be used from the Minakami station to the hotel. The shuttle car can be used from 14:00 to 17:00.
When you use the bullet train, Please acknowledge that it will not be in time for the pickup car unless you arrive at Jomo-Kogen station by about 16 o'clock.
If you use a pick-up car, please make a reservation by telephone. Even if you call us after arriving at the station We will pick you up, but you may get some time.
*We do not offer pick-up service at Jomo-Kogen Station on the Joetsu Shinkansen Line.
Q. Do you have parking facilities?
Our hotel has a parking lot for approximately 20 vehicles.
Q. Do I need to be careful when coming by car in the winter?
Every year, there is frequent snow accumulation between the end of November and the end of March. Please prepare tire chains and winter outfits when coming by car.
Q. What time is check-in and check-out?
Check-in is from 2 P.M., and check-out is before 10:30 AM.
In order to enjoy dinner, please arrive no later than 6 P.M.
Q. Can the check-out time be extended?
We allow extension of the check-out time, but it may not be possible depending on the same day’s reservations, so please inquire in advance.
Q. How does payment work in the event of an early-morning departure?
If you intend to depart early in the morning, we ask you to complete payment by 23:00 of the day prior to departure. Please understand that we cannot take payment in the middle of the night or early morning.
Q. Can I use a credit card?
You may use all major credit card providers including JCB, VISA, Mastercard, AMEX, and Diners Club.
Q. Is there an internet connection?
Yes, all rooms and the lobby have a free Wi-Fi connection.
Q. What are facilities do the rooms have?
Free Wi-Fi, air conditioning and heating (entire building), electric kettle, safe (free to use), refrigerator (additional cost for minibar items), plasma television, shower, toilet, sink, dryer, phone (additional cost for outside calls)
Q. Is there a refrigerator in the room?
All rooms have refrigerators stocked with for-sale alcoholic and juice beverages, but there is a small amount of empty space.
Q. Is there a bath in the room?
Only rooms with outdoor baths have baths. Other rooms do not have baths.
Please use the gender-segregated indoor large baths and outdoor hot spring baths of parallel establishment.
Q. Are there non-smoking rooms?
All rooms are non-smoking. You may smoke in the hotel’s smoking area.